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About Us

InfoSpans' state-of-the art customer contact centers provide a full-range of low-cost, high-quality customer relationship management (CRM) and back office solutions to clients in the utilities, IT, medical, mortgage, travel & hospitality, telecommunications, financial services and automobile industries.

Customer care is the battleground of the new economy. Studies show that companies can increase profits by 100% by reducing customer attrition by 5%; the price of keeping an existing customer is six to ten times less than the cost of acquiring a new one. Customer care also provides a means of differentiating product and service offerings in increasingly saturated and price-competitive markets. InfoSpans' end-to-end customer care solutions offer managers a unique opportunity to improve earnings, avoid CRM-related capital commitments, and enhance the marketability of goods or services.

At InfoSpan, we are dedicated to providing the nation’s finest customer contact solutions to each of our clients. We continue to add significant call processing capacity, implementing technology updates and adding new facilities to meet our clients' growing needs. Today, many companies benefit from InfoSpan's ability to customize and seamlessly integrate multiple contact services to help acquire, retain and grow their customer relationships. We currently have near shore and off shore Contact Centers in:

• Mexico
• Pakistan
• Philippines

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