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InfoSpan approaches every customer interaction as an opportunity to build your brand and strengthen the customer relationship. With customer contact centers across the globe, we are geographically positioned and uniquely prepared to deliver added value to your business by providing exceptional service to existing customers and building your business through the addition of new customers.

Offering customers a consistent method of contact, through the communication channel of their choice
Improving brand image through consistent and accurate handling of customer contacts
Leveraging a sophisticated network of contact centers in 5 continents, including cost-competitive offshore and near shore locations such as Mexico, Pakistan, Canada and Latin America
Integrating operations platforms, enabling work inter-flow between outsourced customer contact centers, other third party vendors, and internal centers as necessary
Supporting multiple communication channels (telephone, web, e-mail, fax, traditional mail, etc.), providing customer interaction processes that are both proactive and reactive to customer demands
If disaster strikes in any of our locations, we have the Technology And training methods to quickly shift our customers business

 

   
 
 
 
31878 Del Obispo Street, Suite 118, San Juan Capistrano, California | toll free 1.866.611.8611 | tel. 949.260.9990 | info@infospaninc.com
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